Your memories are yours. Full stop.

What we collect

• Your account: your name, email address and password (stored only in scrambled, “hashed” form, so even we can’t read it).
• Your wedding details: names, date, welcome message, cover photo, and the look you choose for your site.
• What guests share: their photos and videos, plus the name and optional note they type. Guests never need an account.
• Payments: handled entirely by Stripe. We never see or store your card number.
• Basic technical info: like your browser type and IP address, used only to keep the site secure and working.

How we use it

Only to run your wedding site: showing your album, letting you download it, sending receipts and helpful reminders, and keeping everything safe. That’s it.

Who can see your album

Only people with your wedding link or QR code. Every wedding link ends in a private code, so albums can’t be found by guessing names, and wedding pages are hidden from search engines. You can remove any photo, video, or your whole wedding at any time.

Trusted partners

We use a small number of services to run the site: Cloudflare (secure network connection), Stripe (payments), an email delivery service (for your emails), and Google Fonts (our lettering). They only get what they need to do their job.

How we keep it safe

Everything travels over an encrypted (https) connection, and every photo and video is stored encrypted, each file with its own key, so they can’t be opened even by someone holding the drive. Logging in takes your password plus a 6-digit code we email you, passwords are stored scrambled (“hashed”), and our owner tools are deliberately walled off from your private content.

Cookies

We use a single cookie to keep you logged in. No advertising or tracking cookies.

Your choices

You can see, correct, download or delete your information at any time. Email us and we’ll help with anything you can’t do yourself.

Good to know

• How long each plan keeps your album open after the wedding: Basic 15 days · Standard 30 days · Advanced 60 days · Premium 90 days · Enterprise 120 days · Unlimited 1 year.
• Need more time? Upgrade your plan while your album is still open and it stays open longer.
• All dates count from the wedding date on your site. The date locks once you pay; if it’s ever wrong, contact us and we’ll correct it.
• You can delete any photo or video, or your whole wedding, sooner from your control panel.
• Downloads come as one zip file, sorted into a folder for each guest, with their notes included.

What you’re buying

Each plan is a one-time payment for one wedding site, priced in Canadian dollars (CAD). It includes the storage and video length listed for that plan. You can upgrade any time by paying the difference. There’s no subscription. Recovering a closed album is a separate one-time $15 payment.

Refunds

You can refund yourself from the website — no need to email anyone. Go to your account → ask for a refund, pick the wedding, and confirm. We send the full amount back to the card you paid with, and it usually arrives within 1 to 5 business days, depending on your bank.

Automatic refunds are available within 30 days of paying, and only before your wedding day. Once your wedding day arrives the plan can’t be refunded — that’s the day you bought it for. Refunding takes your wedding site offline straight away and deletes anything your guests shared, so please download anything you want to keep first. If you upgraded, the whole amount comes back together.

Photo recoveries (the one-time $15 fee) aren’t refunded automatically, because the download is handed over immediately. If your wedding day has passed, if you paid more than 30 days ago, or if something has gone wrong, email us and a real person will help.

Fair use

Plans are meant for one wedding’s photos and videos. Please don’t use the service for anything illegal, or to share content you don’t have the right to share. We may remove content or accounts that break these rules.

Changes

If we ever change these policies in a way that matters, we’ll tell you by email first.